Accessibility Statement
Last updated: June 5, 2026
Our commitment
Tany Tech Inc. builds the ordering platform used by independent cafés and restaurants. We are committed to digital accessibility for people with disabilities, and we work to make ordering usable for everyone — including people with visual, hearing, cognitive, and motor impairments. Accessibility is an ongoing effort, and we continually improve the experience as standards and our products evolve.
Conformance status
The Web Content Accessibility Guidelines (WCAG) define how to make digital content more accessible. They set three levels of conformance: Level A, Level AA, and Level AAA. Tany's apps and web ordering sites are built to target WCAG 2.1 Level AA — the level referenced by both Ontario's accessibility law (AODA) and the U.S. Americans with Disabilities Act (ADA), and the widely accepted benchmark for digital accessibility.
What we build in
Measures we apply across the platform:
- Keyboard navigation — interactive elements are operable with Tab, Shift+Tab, Enter, Space, and arrow keys.
- Skip to content — a "Skip to main content" link is the first focusable element on web ordering pages.
- Semantic structure — proper headings, landmarks, lists, buttons, and links so assistive technologies can interpret content.
- Focus indicators — a visible focus ring on interactive elements so keyboard users can see where they are.
- Color & contrast — we strive for sufficient contrast and never rely on color alone to convey meaning.
- Reduced motion — we respect the operating-system "reduce motion" setting and minimize animation for users sensitive to it.
- Responsive design — layouts adapt across screen sizes, orientations, and zoom levels.
- ARIA where needed — WAI-ARIA attributes fill gaps where native HTML cannot fully express an interaction.
- Accessible forms — inputs have associated labels, clear error messages, and autocomplete hints to help complete an order.
- Screen-reader support — flows are tested with assistive technologies (VoiceOver, TalkBack) on the mobile apps.
Standards we follow
- WCAG 2.1 Level AA — published by the W3C Web Accessibility Initiative (WAI); our primary technical benchmark.
- AODA — the Accessibility for Ontarians with Disabilities Act and its Integrated Accessibility Standards Regulation (O. Reg. 191/11), which adopts WCAG 2.0/2.1 Level AA for web content.
- ADA & Section 508 — where applicable for U.S. customers, we aim to meet the expectations of ADA Title III and Section 508 of the Rehabilitation Act.
Ongoing efforts
- Periodic accessibility reviews and testing with assistive technologies.
- Accessibility considered from the start in our design and development process.
- Promptly addressing issues as they are identified or reported.
Known limitations
Despite our efforts, some content may not yet fully conform:
- Some third-party components embedded in the experience (e.g. payment fields, maps) may not fully meet WCAG 2.1 AA. We work with those vendors to improve them.
- Menu content published by an operator — product images, descriptions, and their alternative text — is controlled by the café or restaurant you are ordering from. Each operator is responsible for the accessibility of the content they publish, and we provide them guidance and tools to do so.
Need help placing an order?
If a disability prevents you from completing an order through the app or website, we want to help. You can contact the café or restaurant directly — by phone or in person — to place your order, or email us at the address below and we'll work to assist you in an accessible way.
Feedback & contact
We welcome your feedback on the accessibility of Tany and the apps built on it. If you run into a barrier, have a suggestion, or need assistance, please reach out:
We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as promptly as we can. You may also contact the café or restaurant directly using the details on its ordering page.