Local SEO 9 min read
How to Respond to a Negative Google Review at Your Café
The honest playbook for bad Google reviews: what you can get removed, what you can't, and how to write a reply that wins over the person reading it next.
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Posts tagged “customer service”
2 posts
Square How-To 8 min read
How to Handle Refunds on Square Online Orders
Refunds are unavoidable in pickup and delivery. Here's how to process them cleanly on Square, what they actually cost you, and when store credit beats a refund.